I've had AT&T's U-verse service since October 2009, the day we moved into our house. At it's heart, it's really a fantastic service offering... IPTV, whole home DVR, advanced DSL, all wrapped up into a nice package. But for the last 6 months I've been struggling with a lot of different issues ranging from broken DVRs, freezing TV signal to Internet connections that go away at random. While the issues have not been persistent enough to track down an exact cause, they've been frustrating. The other day, after watching Face Off on HBO (for the first time, I know) and getting right to the climax of the movie, the whole TV signal froze and wouldn't come back. It was 1AM and my wife was already sleeping, so I muted by frustration and went to be deciding to look into alternatives the next day. Monday, I called up the two traditional cable providers in the area looking for pricing. Then, I hit Twitter with my plan:

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During a conference call with investors and the press to discuss quarterly results, Verizon CFO Fran Shammo let loose what most of us already assumed... that the next version of the Apple iPhone will be a 'world phone' meaning one device that is capable of running on both GSM and CDMA networks. From Barron's:

... when a new device from Apple is launched, whenever that may be, and that we will be, on the first time, on equal footing with our competitors on a new phone hitting the market, which will also be a global device.

GSM is the network technology used by AT&T and T-Mobile in the United States and every other mobile provider on the planet that has the iPhone for sale. CDMA is used by Verizon and Sprint in the United States, Bell and Telus in Canada, and a handful of other major providers around the world. Currently, the iPhone 4 is sold in two different flavors, the GSM version and the Verizon specific version. Each version has different radios and internal layouts, and currently run different versions of iOS. A unified phone would allow Apple to engineer one device for every provider on the planet, allowing them to sell the iPhone in more markets on more providers. A unified GSM/CDMA phone was one of my five predictions for the next iPhone. image via iFixit, iPhone 4 teardown

Late winter, early spring... it's that time of year where the entire technology world begins to wonder about what Apple has planned for the next version of the iPhone, which, come late June will be the device that sets the trend for mobile technology into the next year. Like it or hate it, the iPhone is the standard that all Android, WebOS, BlackBerry and Windows Phones must either match or surpass to be taken seriously. So what will this phone feature? It's impossible to tell until Steve Jobs takes the stage to tell us, and even then there will still be many unanswered questions until it gets into the hands of the consumer. Even though the release of the next generation iPhone happens like clock work, I'm still constantly asked questions like "when will the next iPhone be out" or "should I wait to buy it?" -- This article serves to help anwser those questions right now. By the way, if you thought I mistaken when I said Steve Jobs will take the stage, let me clarify:

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httpv://www.youtube.com/watch?v=23r6G9QUV08 Before you join the rush of people who are shedding their AT&T iPhone for the Verizon iPhone (oh wait, no one is actually doing that) you should do some research and see what dumping "the nations largest 3G network" and getting on "America's most reliable network" will get you. Mostly, slower Internet speeds. A lot slower, actually. Well, that, and no simultaneous voice and data network. What you also won't get, as 9to5Mac has pointed out, is the ability to swap between multiple calls. Also, if you're used to having more than a couple person in a conference call, you'll want to stick with AT&T. That is, assuming you can make calls on their network. While your mileage may vary, I'm sticking with AT&T. video and images via Tipb.com

httpv://www.youtube.com/watch?v=GUaFywhywjA The Apple store at the Mall of America was... uh, not very busy today. Surprising, since today was the first day you could get your Verizon iPhone without being an existing Verizon customer. Verizon set a new record for first day sales of a new product in 2 hours last week, when they sold the device to existing customers. It seems that the predicted flood of AT&T customers isn't happening quite yet. Maybe AT&T in Minneapolis (and the rest of the United States) isn't as bad as everyone in San Fransisco and New York seem to make it out to be? Kinda like I said last month? No, that couldn't be it.

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Somewhere deep in the heart of the AT&T headquarters, their executives are huddled around holding a vigil to mourn the loss of the exclusive US contract. Likewise, Google execs are probably throwing chairs at the wall screaming "I thought we had something special!" No longer a mythical unicorn, the much anticipated Verizon iPhone is now a reality. Available February 3 for existing Verizon customers (props to them for that) and then February 10 for everyone else. The new device is almost exactly like the old one except for some small differences:

• CDMA radio instead of GSM, this also means a slightly altered external antenna design
• Support for Verizon Mobile Hotspot, allowing 5 devices to connect to the iPhone and use Verizon's data service

There are a few of differences with Verizon and AT&T that should be pointed out:

1. Verizon's data network is larger, meaning more bars in more places.
2. AT&T's data network is faster, meaning when you get service you're going to cruise faster.
3. CDMA technology doesn't allow for simultaneous voice and data usage. If you're on a call and want to look up on Google Maps where to meet your friend for lunch? Too bad. Gotta wait for your call to end.

The biggest disappointment, but not unexpected, is that the Verizon iPhone will not support LTE technology, which would have allowed for faster data transfers and simultaneous voice and data. However, given that Verizon's LTE network just started rolling out a few months ago, this isn't surprising that Apple chose not to support it. It would have also required further alterations to the iPhone. The unknown right now is what version of iOS this new CDMA iPhone will run. Will the iOS 4.2.1 guts support it? Will it require a 4.2.2 update? Will we get 4.3? Will the GSM and CDMA phones run the same iOS version? Or will it all be some sort of carrier update that doesn't involve the a new version of iOS? Last, Apple COO Tim Cook left the door wide open to future networks when he said this contract with Verizon is multi-year but non-exclusive. Let the Sprint iPhone discussion commence. (Or T-Mobile, if anyone still cares about them.)

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The boys who cried wolf (AKA The Wall Street Journal, et al) are all indicating that Tuesday will be the announcement of the long awaited iPhone 4 on Verizon. I hope they're finally right. Not because I'm going to switch, no, I'm actually pretty satisfied with my AT&T service, having been a customer for a long while before the launch of the first iPhone. I'll just be glad when the noise makers and complainers can have another option. I hope that Verizon's network works better for them than AT&T (although I kinda also hope it's just as bad) so that they'll shut up. I also look forward to another network getting some of the load so that my service will be even more reliable than it already is. I can't be alone in this thinking, if AT&T's network is so god damn horrible across the entire country as the people in San Fransisco and New York make it out to be, no one would use it. Fact is, myself and millions of other subscribers made the choice to use it long before the iPhone. I even used to live down the street from the world headquarters of Sprint, and still used AT&T because I got better service. I'm not discounting that there are people with horrible AT&T service. I've been places where that is the case, I know people who have this problem on a regular basis. It sucks, but chances are no has one forced you to use an iPhone this whole time. I'll also be glad when this golden phone finally does arrive, so we can stop obsessing about it. The phone will come out, AT&T's subscriber numbers will slightly decrease, Verizon will see an increase, Apple's profits will go up. The sun will still rise in the east and set in the west. Choice is good, but the tech world needs to stop treating this like we're awaiting the second coming of Christ, and treat this like what it is, like what happens all around the world with the iPhone on multiple carriers. The same phone, on another network. (Image credit to Gizmodo, from back in 2005, proof people hated them before the iPhone)

httpvh://www.youtube.com/watch?v=lxUXulxE5o0 Google has announced their new platform phone, the Nexus S. Based on the Samsung Galaxy S series of phones, it's the successor to the HTC built Nexus One. Beyond the typical stuff, the phone specs/features:

• 1GHz Cortex A8 (Hummingbird) processor
• 16GB of internal storage
• 512MB of RAM
• 4" WVGA (800 x 480) screen with Contour Display (curved glass screen) on Super AMOLED
• Dual cameras (Back-facing: 5 megapixels 2560x1920 with auto focus and flash, front-facing: VGA 640x480
• Near Field Communication (NFC) hardware
• Android 2.3 (Gingerbread)

According to Google, starting December 16, Nexus S will be sold unlocked and carrier-independent initially through Best Buy stores in the U.S. and after December 20 at Carphone Warehouse stores in the UK. Its quad-band GSM (850, 900, 1800, 1900) and tri-band HSPA (900, 2100, 1700) which means it will only have 3G service on T-Mobile in the U.S., and EDGE on AT&T. (BTW, seriously, don't watch the video above if you get motion sickness. It made me a little sick to my stomach to try and make it all the way though.)

Is it possible Apple is plotting to cut carriers like AT&T out of the iPhone sales process in the next version of the iPhone? GigaOM seems to think so:

Sources inside European carriers have reported that Apple has been working with SIM-card manufacturer Gemalto to create a special SIM card that would allow consumers in Europe to buy a phone via the web or at the Apple Store and get the phones working using Apple’s App Store. It’s rumored that Apple and Gemalto have created a SIM card, which is typically a chip that carries subscriber identification information for the carriers, that will be integrated into the iPhone itself. Much like it helped cut operators out of the app store game, Apple could be taking them out of the device retail game. Yes, carriers will still have to allow the phone to operate on their networks, which appears to be why executives from various French carriers have been to Cupertino in recent weeks.

I'm not quite sure I see how this cuts them out, as you'd still need a contract unless everyone is going to start buying an iPhone that costs $700+ again, and the carriers decide to drop the prices of the plans. Yeah, right. Apple is Apple, and they have a lot of power to make people and companies do what they want but I fail to see how this is any kind of huge game changer. If anything, it creates complications for those who want to unlock their phones. Really, this could be a good thing for the carriers who are locking in customers to their network. Although as exclusivity agreements begin to expire around the world and talk about an iPhone on Verizon in the United States becomes more assured, the market for iPhone unlocking could become less and less popular. It's a shame that we've come so far towards standardizing things like SIM cards, power chargers, and other technologies for mobile devices yet Apple manages to push everything in a different direction just for the sake of thinking different.

If you couldn't get a chance to watch the Microsoft CES pre-show keynote last night, you didn't miss much. If you were actually at the event, I feel sorry for you, it must have been hard to stay awake.

After starting late due to power issues (which fried one of the Microsoft demo units on stage) the keynote got off to a rather boring start with Steve Ballmer, Microsoft CEO, giving various statistics about how well recently released products like Windows 7 and Bing are doing. For the first half hour, the audio stream for the webcast was so bad, it kept cutting out and then required constant volume adjustment. Note to Microsoft, hire a decent sound engineer next time.

If you'd like to watch the keynote for yourself, you can see the saved version on the Microsoft website.

It was all pretty much downhill from there. The much discussed "Courier" tablet that many in the tech press was excited they would announce never came, and there were no details about Windows Mobile 7... at all. Only "we'll have more about mobile at Mobile World Congress." So overall, the keynote failed to deliver much of anything that we didn't know or have not seen already. But, here is a breakdown of what was covered:

• Microsoft has three goals in 2010: screens everywhere (meaning more PC and other devices), cloud services and natural UI.
• Since it's launch, Microsoft has sold over 39 million Xbox 360s. No data was provided on how many of those are replacement units after the first one suffered from a RRoD (red ring of death) -- in addition, there are currently 500 million games for the console, generating retail spending of over $20 billion.
• Xbox Live membership is now at over 20 million people.
• Project Natal, the natural motion capture interface for the Xbox 360, will be available for the holiday season of 2010.
• One interesting bit of news, is that HP and Microsoft will be teaming up to make Bing the default search engine and MSN the default homepage on their newly sold systems. Although it would seem that the agreement is something like "don't change the Internet Explorer defaults to Google."
• In the world of car multimedia: Ford will be rolling out updates for the next version of their Sync platform that include HD radio tuners that feature iTunes tagging. Blue&Me has now been sold in 1 million FIAT cars and KIA announced their UVO system rolling out in late 2010. Both Blue&Me and UVO are based on the same Windows Automotive embedded technologies as Ford Sync.
• While Windows Mobile 6.5 came out last year, it has generally been received with tepid enthusiasm. Ballmer refused to talk about Windows Mobile 7 last night, which is seen as the last ditch effort to save the platform. We shouldn't have very long to wait for more information though, as MWC is February 15-18 and Ballmer promised to have more during that time.
• What Ballmer did focus a lot on was Windows 7, which he said (and I would agree) is "faster, leaner, less busy... simpler to complete common tasks" - while we learned most of this during the launch back in October, it's still interesting that there were 3,000 engineers, 50,000 partners, 8 million beta testers for Windows 7.
• According to Ballmer, NPD says PC sales jumped 50% at the Windows 7 launch, and Black Friday was up 64% over last year. Gardner also says that in 2010 there will be a 12% PC growth over 2008. While Microsoft believes that has a lot to do with Windows 7, and they may be partially right, it should probably also be considered that the economy in late 2009 wasn't quite as bad as the "OMG! PANIC!" economy of late 2008, and that consumer spending was stronger last year overall.

"The range of PCs with Windows 7 is virtually limitless ... it has broadest ecosystem of developers in the world ... over 4 million Windows applications, 800,000 of them unique to Windows 7 just since the beta was released"

After Ballmer came Ryan Asdourian, Senior Product Manager for Windows, who came out to highlight all the different devices that run Windows 7. Sort of a "hey Apple, look we have cool and sexy hardware too!" A couple of the ones I liked were the Dell Adamo XPS notebook, which isn't new, but it always great to look at.

Asdourian highlighted the fact that the notebook is thinner then a poker chip and also wakes up from sleep mode faster then you can open the lid. Another system I wouldn't mind getting my hands on was the HP Envy 15, which features a DirectX 11 video card with 1GB of memory. Not bad for a notebook. Watching Ballmer on stage with Asdourian was almost painful though.

Seeing poor Ryan get teased and attacked by his boss in a failed attempt at humor. It was uncomfortable to watch, and makes me wonder what it's would be like to have to deal with him on a regular basis. One of the things that I did see some significant benefit to was the new collaboration feature of Windows Live Skydrive and Office 2010. In it, files that are stored and shared out of Skydrive can be opened by multiple users, and changes merged back into one document. The example that Asdourian used was students working on a PowerPoint presentation, in that each student could be simotaniously working on the same file, without having to share one computer. I can see this being useful at work, where all of our students already have Skydrive accounts though Live@edu.

Next Microsoft turned it's keynote focus to uniting software with the cloud, which is an approach I tend to be a fan of. My view, and also that of Microsoft, seems to be that the best approach for software going forward is having locally installed applications that communicate back into the cloud to instantly receive data. This is in contrast to Google's approach to the cloud which tends to be "put everything there and use a web browser to get it" ... which works for some applications and users, but not all, especially when access to an Internet connection is slow or non-existent.

Microsoft also announced last night that their Mediaroom 2.0 software will be available for IPTV operators to start testing next month. Mediaroom is the world's most deployed IPTV platform, powering such operators as AT&T U-Verse. The new version will allow providers to offer on-demand TV service to Windows 7 based PCs using Windows Media Center as well as on the Xbox 360. They can also offer on-demand programming to any web-browser on the PC or Mac, as well as compatible smartphones in the near future. Mediaroom 2.0 will also add support for Silverlight and IIS Smooth Streaming. Again, if you'd like to watch the entire keynote, you can do so over on the Microsoft site, but I wouldn't suggest it.

As more information comes out of CES that is Microsoft related (or if I see something interesting that comes from someone else) you can be sure to read about it here later this week.